Beware of Fake Job Seekers Looking for Remote Positions
Fake job seekers are on the rise and are using AI tools to create authentic looking photo IDs and employment histories, and they can generate answers during video interviews for remote jobs. The research and advisory firm Gartner predicts that by 2028, one in four job candidates may be fake. The biggest danger is that if hired, a bad actor can install malware, demand ransom money, and abscond with customer data, trade secrets, or company funds.
Scammers are using deepfake software and other types of generative AI tools to create fake identities, faces, and voices that can be convincing enough to get through multiple levels of interviews. Hiring managers are generally not as aware of the risks of fake candidates or cybersecurity issues. Ben Sesser, CEO of BrightHire has known of the problem for about a year and says it has “ramped up massively” this year. His company helps clients in finance, tech, and healthcare use video interviews to assess candidates. He notes that humans are the “weak link” in cybersecurity and because the process of hiring employees is handled by humans, generally with many different people involved, it has become a “weak point” that bad actors are taking advantage of. Most fake job seekers have been from Russian, North Korea, China, Malaysia, and South Korea. It is expected that as deepfake technology continues to improve, it will become increasingly harder to detect.
This article originally appeared on CSNBC.com.

Job Seekers Beware of ‘Fake Job’ Phishing
As fake job seekers are on the increase, so are fake employment scams. People looking for a new job can be targeted by scammers who post fictitious jobs and make fraudulent job offers to unsuspecting candidates. They have been known to ask for money, banking information, and other types of personal identifiable information. These criminals pose as well-known companies, such as Thomson Reuters, and their “recruitment fraud” is becoming increasingly prevalent and sophisticated in appearance. Candidates often see them on third-party websites or are contacted by direct email.
Follow these tips to protect yourself from fake job phishing scams:
- Scammers are known to include little or no specific details, so avoid responding to very generic emails.
- Domain names or email addresses can be inaccurate. Check for misspellings and use another source to verify the accuracy of details.
- Beware of employment offers without having an in-person interview first. Since the pandemic, it is more common to do virtual interviews, so explore ways to verify you are talking with a reputable, legitimate company.
- Real recruiters would never ask candidates to pay for a position or interview. Any requests for financial information or payments should be suspected.
- What sounds like the “perfect” job, such as a very high salary for a position that does not require specific skills or experience, may be too good to be true.
This article originally appeared on Thomsonreuters.com.
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Consider Using the Recruiter-Approved Coffee Cup Test During Interviews
There is a coffee cup test that some recruiters say actually works, according to Trent Innes, a former managing director of accounting platform Xeno, and now the chief growth officer at Site Minder.
During a business podcast on The Ventures, he said he always asks candidates to walk with him to the kitchen to get a beverage, and it doesn’t matter whether it’s coffee, tea, or water, it’s what the candidate later does with the empty cup that he wants to know.
After walking back to the interview area and conducting the interview, at the end he wants to see if the interviewee offers to take the empty cup back to the kitchen. If someone just gets up and leaves the used cup behind, even if they have the right skillset and experience for the position, they are not likely to hear from the hiring manager again. This behavior is likely an indication that they are not a good culture fit for the company.
Innes says, “You can develop skills, you can gain knowledge and experience, but it really does come down to attitude.” Returning the cup to the kitchen demonstrates a candidate is “a team player, considerate, and cares about the small things.” These are important characteristics in any position, but certainly in a service or treatment provider, or the support staff on a DSO team.
CEOs of very large companies, like Amazon, Cisco, and Kurt Geiger, have commented on the importance of attitude when it comes to good and successful employees. Amazon CEO Andy Jassy said, “I think people would be surprised how infrequently people have great attitudes.” The CEOs of Pret and Kurt Geiger have said that being nice to their bosses and coworkers was an integral part of their success. Cisco’s U.K. CEO Sarah Walker was quoted recently in Fortune: “You cannot teach positive attitudes and engagement and energy.”
While assessing someone’s attitude with the coffee cup test is a valuable part of the interview process, other behaviors, such as how candidates treat receptionists and others they encounter in the office, will provide clues to their understanding of teamwork and the culture of the environment. Saira Demmer was considered the best candidate after offering to help an assistant clean up coffee cups other people had left in the room and was not only hired, but within four years was promoted to CEO. “These skills are critical to success and a very good guide as to how likely someone is to have a positive impact on others or not. Culture is such a huge driver of business success.”
This story originally appeared on Fortune.com.
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5 Questions Every Boss Should Ask Their Employees When They First Meet
Christine Cruzvergara managed over 100 people in her career but found that being a boss wasn’t easy when some staff members were older and more senior than her. She notes that she wishes she’d known earlier how to build trust, rapport, understanding, and credibility with staff from the outset.
Cruzvergara began asking these five questions of each person she manages the first time they meet, and even provides them in advance:
- What do you want, need, and expect from your supervisor?
- What are your pet peeves?
- How do you like to receive positive feedback? How do you prefer to get constructive feedback? And when you get critical feedback, how do you typically respond?
- How do you like to be recognized when you do good work?
- What is one thing you’re working on as a professional this year, and how can I help you?
During the meeting, both the employee and Cruzvergara give each other their responses to the questions. Having this conversation early in a manager/employee relationship has some benefits—it sets the tone and demonstrates to employees you have an interest in them, that you value their feedback, are supportive of their success. It also invites more substantial discussions. And it improves employee “self-awareness” by inviting them to think critically about how they perform their work, how they interact with others, and how they will manage and share feedback.
Cruzvergara said when she has a discussion like this with employees, they often report that supervisors have never done this with them before and how much they appreciate it.
Another discussion that can fast-track mutual understanding is asking for employees’ year-long goals. Knowing a person’s priorities can enable supervisors to help with their progress. Demonstrating an interest in and commitment to employees’ development can enable them to “manage up” sooner. And having this conversation with everyone under your umbrella takes the guesswork for them out of learning how to work with you.
This article was originally featured on CSNBC.com.
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