From Setup to Success: How fastmill.io’s On-Demand Training Transforms DSO Operations

In the rapidly evolving world of digital dentistry, efficiency, speed, and quality are paramount, especially for dental service organizations (DSOs) that manage multiple practices. One of the most significant advancements in this space is the fastmill.io, a chairside milling machine designed to streamline workflows and enhance the quality of care. This article delves into how fastmill.io’s innovative design and unparalleled support system, particularly its on-demand training, transform DSO operations, driving both efficiency and profitability.

The fastmill.io Advantage: A Game-Changer in Dental Workflows

fastmill.io stands out in the crowded field of chairside milling solutions due to its innovative use of a fully presintered block. Unlike traditional milling systems that require an oven to sinter and harden restorations—a process that can take up to 45 minutes—fastmill.io eliminates this step entirely. By doing so, it significantly reduces the time needed to produce a high-quality crown, enabling DSOs to offer same-day dentistry with unparalleled speed.

The absence of an oven in the workflow not only reduces production time but also simplifies the entire process, making it easier for dental teams to adopt and integrate fastmill.io into their practices. For DSOs, this translates into a streamlined, more efficient operation that can handle a higher volume of patients without compromising on quality. The result is a solution that boosts productivity, enhances patient satisfaction, and ultimately drives revenue growth.

On-Demand Training: Getting Doctors to Buy-In and Succeed

One of the biggest challenges DSOs face when implementing new technology is getting doctors and their teams to buy into the system. The fastmill.io addresses this head-on with a comprehensive on-demand training program designed to ensure that every user is confident and proficient in using the machine.

The training begins with the installation, where Glidewell sends a dedicated technician to the office. This hands-on approach ensures that the machine is set up correctly and that the team receives personalized instruction tailored to their specific needs. The goal is to get the doctors and their staff up and running as quickly as possible, minimizing downtime and maximizing the machine’s impact from day one.

What sets fastmill.io apart is the accessibility of its support team. Should any issues arise, doctors and their teams can reach out via a single phone call. Glidewell’s trainers have the ability to remotely access the machine to diagnose and resolve problems in real-time, ensuring that practices can continue operating smoothly without significant disruptions. This level of immediate, personalized support is crucial for DSOs, where any downtime can significantly impact productivity and revenue.

Ongoing Training: Investing in Long-Term Success

Fastmill.io’s commitment to training doesn’t end with the initial setup. Understanding that continuous education is key to maximizing the machine’s potential, fastmill.io offers ongoing training opportunities designed to keep users at the cutting edge of digital dentistry.

One of the highlights of this ongoing training is an exclusive opportunity for the doctor and one staff member to fly to Glidewell’s state-of-the-art education center. Here, they participate in a multi-day training session that covers various techniques, case studies, and best practices. The training isn’t just about learning—it’s an experience. With catered meals and a cocktail party on the Shogun boat, attendees are immersed in an environment that fosters both learning and networking, building a community of fastmill.io users who can share insights and tips.

For DSOs, this investment in training is invaluable. It not only ensures that the machine is used to its full potential but also helps to foster a culture of continuous improvement and innovation within the organization. Additionally, Glidewell offers specialized training for new staff members or for handling more complex cases, ensuring that every member of the team is equipped with the skills and knowledge needed to succeed.

Dedicated Success Management: Your Partner in Growth

One of the unique aspects of fastmill.io’s approach to customer support is its Dedicated Success Management team. This team is tasked with more than just resolving issues—they actively monitor each practice’s usage of the machine, providing personalized insights and recommendations to help the practice maximize its return on investment.

By tracking key metrics, such as the number of crowns produced per month, the Success Management team can identify opportunities for improvement and help guide practices on their journey to scaling their operations. Whether it’s optimizing workflows, addressing bottlenecks, or providing additional training, the Success Management team is there every step of the way, ensuring that DSOs can grow and thrive with the glidewell.io solution.

This proactive approach to support is particularly beneficial for DSOs, which often struggle with scaling their operations across multiple locations. The Success Management team acts as a partner in growth, helping to ensure that each practice within the DSO is using the machine to its full potential, ultimately leading to increased productivity and profitability across the board.

Real-Time Support: A Human Touch in a Digital World

In today’s digital age, automated support systems are becoming the norm. However, Glidewell recognizes the value of real human interaction when it comes to providing effective support. That’s why glidewell.io’s support team is staffed by real people who are experts in the field and can provide immediate assistance when needed.

Whether it’s troubleshooting a technical issue, answering a question about a specific case, or providing guidance on best practices, glidewell.io’s support team is always just a phone call away. What’s more, they have the ability to remotely access the machine, allowing them to diagnose and resolve issues in real-time. This level of support ensures that DSOs can continue operating efficiently, minimizing downtime and maximizing patient care.

Conclusion: Why fastmill.io is the Perfect Fit for DSOs

For DSOs, success hinges on efficiency, scalability, and the ability to deliver high-quality care consistently across multiple locations. The fastmill.io is uniquely positioned to meet these needs, offering a powerful combination of innovative technology and unparalleled support.

From its game-changing use of a fully presintered block that eliminates the need for an oven to its comprehensive on-demand training program, fastmill.io is designed to get doctors and their teams up and running quickly and efficiently. The ongoing training opportunities and Dedicated Success Management team further ensure that practices can scale their operations successfully, while the real-time support from experienced professionals provides peace of mind.

In a competitive market, DSOs need every advantage they can get. The fastmill.io offers not just a superior milling solution, but a partnership in success, making it the ideal choice for DSOs looking to elevate their operations and achieve their goals.